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FAQ

A quick and easy guide to buying accessories via  Instagram at @made.by.killer.bea

 

“So, how do I buy?” — First in, best dressed! I will post items for sale with photos that show the price, how many we have, and any colour variations (usually marked as a/b/c or by colour.) If you’re interested in buying an item, you leave a comment "SOLD", (example - “Necklace C - SOLD”) and we will send you a DM to confirm your order, your address and the cost of shipping. Once approved by you, payment is then carried out via PayPal (using the quick link on our Instagram profile.) Once payment has been verified, we ship your item! (Please be timely in your transactions, as I will relist the item if I do not receive payment or communication from you.)
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“How do I know which posts have items for sale?” — Shoppable posts will have a green shopping cart icon 🛒 in the corner, so when you scroll through the Killer Bea Instagram page, they will stand out.
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“But what if I miss out?” — No problem. If you see that an item has been sold to another customer in the comments and it was the last one of that type, please comment “NIL” (Next In Line) on their post and if the transaction falls through, you will be contacted via DM. This ensures a fair system, and also gives us an idea of demand for restocking — so if you want one but don’t get in fast enough, don’t sit quietly... please let us know, so we know what’s popular!
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And that’s all you need to know to start your shopping experience! Please bear in mind that while Killer Bea is a mother/daughter business, it is mostly a one-woman show — and being based in Australia, I may be asleep when you’re awake! 😂 Despite time zone differences, We will make sure to deal with any international orders as promptly as we can. Thank you for your support!

 

IN REGARDS TO MY SHIPPING POLICY

You may notice that ask for your postcode after purchase; this is because I don't have a flatrate for shipping and I manually calculate your postage via Australia Post's shipping calculator. I don't make money on your shipping and handling! The fee is the exact weight of your specific order plus the cost of the PostPak to ship it in. Please be patient if there is delays in quoting your shipping; I'm working hard to make sure you pay the lowest rate possible.

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